COOKIE POLICY for aim2balance.ai

Version 1.0 | Effective Date: March 2026

Bergwaldprojekt e.V.

Otto-Hahn-Str. 13

97204 Höchberg

Germany

Registered: Amtsgericht Würzburg, VR 200215

Contact: datenschutz@bergwaldprojekt.de(Data Protection Officer)   Support: support@aim2balance.ai

1. SCOPE AND LEGAL BASIS

This Cookie Policy supplements our Privacy Policy and explains how Bergwaldprojekt e.V. ("we", "us") uses cookies and similar tracking technologies (hereinafter collectively referred to as "Cookies") when you access the aim2balance.ai platform ("Service").

The use of Cookies is governed by:

  • Regulation (EU) 2016/679 (General Data Protection Regulation - GDPR)
  • Directive 2002/58/EC (ePrivacy Directive) as implemented via the German Telecommunications -Telemedia Data Protection Act (TTDSG), in particular Section 25 TTDSG

2. WHAT ARE COOKIES?

Cookies are small text files stored on your device to help the Service recognize your browser, maintain sessions, and store preferences. They can be session-based (temporary) or persistent (longer retention).

Similar Technologies also used include:

  • Local Storage: For saving preferences (e.g., language or AI model settings).
  • Web Beacons/Pixel Tags: For analytics and performance tracking.

All non-essential cookies (analytics, preferences) require explicit user consent under GDPR and ePrivacy laws. Essential cookies (e.g., login, security) do not. You can manage consent through our Privacy Dashboard.

3. CATEGORIES OF COOKIES AND SPECIFIC USAGE

We classify Cookies into the following categories based on their purpose and legal basis:

3.1 Strictly Necessary Cookies (Essential)

Legal Basis: Legitimate interest pursuant to Art. 6(1)(f) GDPR and Section 25(2)(2) TTDSG.

Consent Required: No.

These Cookies are essential for the operation of the Service and cannot be disabled in our systems. They are typically set only in response to actions you take that constitute a service request, such as setting privacy preferences, logging in, or filling forms.

3.2 Functional Cookies (Preferences)

Legal Basis: Consent pursuant to Art. 6(1)(a) GDPR and Section 25(1) TTDSG.

Consent Required: Yes (can be withdrawn at any time).

These Cookies enable enhanced functionality and personalization, such as remembering language preferences or UI customization settings.

3.4 Third-Party Cookies

Our Service integrates the following Sub-processors that may set Cookies on your device:

Hetzner Online GmbH (Hosting Infrastructure)

    • Purpose: Load balancing, security monitoring, DDoS protection
    • Type: Essential/Security
    • Retention: Session to 30 days

 

Requesty Ltd (AI Routing)

    • Purpose: API routing optimization, rate limiting
    • Type: Essential
    • Retention: Session

 

Payment Processors (Stripe)

    • Purpose: Fraud prevention, payment processing security
    • Type: Essential
    • Retention: As per PCI-DSS requirements (typically session)

 

4. RETENTION PERIODS

  • Session Cookies: Automatically deleted when you close your browser.
  • Persistent Cookies: Retained for the periods specified in the tables above (ranging from 1 hour to 24 months) unless you delete them manually.
  • Consent Records: Stored for 12 months to document your privacy preferences.

 

 

5. CONSENT MANAGEMENT

Upon your first visit to the Service, a Cookie Banner will appear requesting your consent for non-essential Cookies (Functional and Analytics).

 

Your Options:

  • "Accept All": Consent to all Cookie categories.
  • "Essential Only": Reject all non-essential Cookies; only Strictly Necessary Cookies remain active.
  • "Custom Settings": Select specific categories individually.

 

Withdrawing Consent:

You can change your Cookie preferences at any time by:

1. Clicking the "Cookie Settings" link in the footer of our website; or

2. Accessing your Privacy Dashboard in Account Settings; or

3. Contacting us at support@aim2balance.ai

 

6. BROWSER SETTINGS

 

You can configure your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if you disable Strictly Necessary Cookies, certain features of the Service (including login functionality and environmental tracking) may become unavailable.

 

Browser-specific instructions:

    • Chrome: Settings > Privacy and Security > Cookies and other site data
    • Firefox: Preferences > Privacy & Security > Cookies and Site Data
    • Safari: Preferences > Privacy > Cookies and website data
    • Edge: Settings > Cookies and site permissions > Manage and delete cookies

 

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7. DATA TRANSFERS

Cookie data is processed primarily on servers located within the European Economic Area (EEA). Where third-party providers (e.g., Google Analytics) process data outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission.

 

8. CHANGES TO THIS COOKIE POLICY

We may update this Cookie Policy to reflect changes in technology, legislation, or our data processing activities. Material changes will be notified via:

- A prominent banner on the Service; and/or

- Email notification to registered users (if the changes significantly affect your rights).

The "Effective Date" at the top of this document indicates when the current version became valid.

 

9. CONTACT INFORMATION

By using the Service, you acknowledge that you have read and understood this Cookie Policy, for questions regarding this Cookie Policy or to exercise your rights under data protection law:

 

Data Protection Officer: [Name/Department]

Bergwaldprojekt e.V.

Otto-Hahn-Str. 13

97204 Höchberg

Germany

Email: datenschutz@bergwaldprojekt.de

 

Supervisory Authority: Bayerisches Landesamt für Datenschutzaufsicht (BayLDA)

Promenade 27

91522 Ansbach

Germany

By using the Service, you acknowledge that you have read and understood this Cookie Policy.